Return Merchandise Authorization

Please note that your Return Merchandise Authorization will be processed within 24 hours following the reception of your demand.

The fields with an asterisk (*) are mandatory.


  • Mr.   Ms.

Return address to ship the product(s)

  • Mr.   Ms.


  • Item and model
  • Serial number *
  • Detailed description of the problem *

  • Indicate the quantity for each items
    Main Item     Cable    battery
  • Other (Indicate all items shipped with the returned merchandise to be repaired.)

The shipping costs, including transportation, taxes and customs, are at the charge of the customer. Collect packages will be refused.

Some email problems may occur and jeopardize your RMA request to Symcod. If you do not get a RMA number within the next 24 hours, please give us a call at 800-203-9421 to let us know. We apologize for the inconvenient.

Symcod inc.
1171 Notre-Dame O.
Victoriaville, Quebec
G6P 7L1

Tool free: 1-800-203-9421
Email: ventes@symcod.com
Web site: www.symcod.com